Who do I Call?

Topic
Point of Contact
Contact Information
Relevant Policy & Information
(where applicable)

Accounting/Internal Controls

Audit & Advisory Services
Controller

305-284-2605  
305-284-4877 
Outlines procedures for the submission, receipt, retention, and treatment of complaints received regarding accounting, internal accounting controls, or auditing matters.

Affirmative Action/Diversity

  • Title IX questions
  • Affirmative Action Compliance questions
University Compliance Services 
Human Resources (WEP)
305-284-6151 or
305-248-3064
Describes the university’s commitment to providing equal opportunities to all.

Anatomic Materials

  • Body Donor Program
  • Willed Body Program

 

Cell Biology & Anatomy
305-243-1265
Outlines policies for the procurement, receipt, and disposal of anatomical materials. 

Animal Use Research/Animal Care

  • Veterinary Care
  • Animal Care
  • Oversight of use of animals in research
  • Institutional Animal Care and Use Committee (IACUC)
Division of Veterinary Resources 
Office of Research IACUC
305-243-2310
305-243-1790
Provides information regarding the laws, regulations, and policies pertaining to appropriate animal care and use in research and teaching; the mechanism to obtain approval for animal use from the IACUC; the policies, procedures, and services of the Department of Animal Resources related to the care of animals. 

Benefits at UM

  • Retirement Plans
  • Healthy ‘Canes Employee Clinics
  • Education Benefits
  • Well ‘Canes
  • Employee Discount Programs
  • COBRA
  • Employee Benefits Advisory Council (EBAC)
  • Ask a Benefits Expert

 

HR Benefits Administration
305-284-3798
The University of Miami is dedicated to offering faculty, staff and their families a comprehensive total benefits package.


Biological Agents, Research with

  • Recombinant DNA
  • Potentially infectious microorganisms
  • Biologically derived toxins
  • Select Agents
  • Human cell lines

 

Institutional Biosafety Committee (IBC)
305-243-2311
All research protocols that propose the use of recombinant DNA must receive prior approval from the Institutional Biosafety Committee (IBC).

Campus Crime Reporting

  • Reporting of suspicious, unusual, or criminal activity
  • Obtaining a copy of a report
  • Crime prevention tips/resources

 

Department of Public Safety  
UM Police 
Rosenstiel School of Marine & Atmospheric Science Campus Safety
305-243-6000 (Medical) 
305-284-6666(Gables) 
305-710-7991(RSMAS)
The Department of Security is dedicated to providing quality, professional services designed to protect life and property, and provide a safe campus environment.

Campus Violence

  • Campus Violence Prevention
  • Campus Violence Response
  • Violence in the Workplace
  • Blue Light Phones
  • Emergency Notification Network (ENN)

 

Crime Prevention/Services/Programs 
Emergency Notification Network 
Department of Security  
UM Police  
Rosenstiel School of Marine & Atmospheric Science Campus Safety
1-800-227-0354 305-243-6000 (Medical) 
305-284-6666(Gables) 
305-710-7991(RSMAS)
The Department of Security is dedicated to providing quality, professional services designed to protect life and property and provide a safe campus environment.

Central Business Office (CBO)

 

UHealth Billing System
305-243-2900
 

Chemical Safety

  • Biological Safety
  • Employee Health Office
  • Industrial Hygiene and Air Quality
  • Hazardous Materials
  • Lab Safety Resources
  • Chemical Hygiene Plan
  • Fire Safety
  • Environmental Affairs
  • Green U
Environmental Health & Safety(EHS)  
Facilities and Support Services
305-243-3400   
305-243-6375
EHS provides support and training in an effort to avoid occupational, biological, and chemical hazards

Clinical Enterprise Technologies (UMCET)

  • UChart Training
  • GE-IDX
  • UM RIS/PACS
  • IntelliDose
Clinical Enterprise Technologies (UMCET)
UChart Support (IT)
305-243-7339  
305-243-5999
UMCET provides support for a network of Business and Clinical Information Management Systems.

Community Relations

  • Educational, cultural, and developmental opportunities for children who live in immediate UM neighborhood
  • Safety promotion in university neighborhoods
  • Promoting business establishment in immediate vicinity of campus
Government Affairs 
Office of Civic &Community Engagement
305-284-2684         
305-284-6636
The Office of Government Affairs acts as the liaison between the University of Miami and all federal, state and local government offices; representing the University in all issues, including but not limited to education, medical, research, and foreign affairs. The Office of Civic and Community Engagement (CCE) fosters university-community collaboration by engaging the university’s academic resources in the enrichment of civic and community life in our local, national, and global communities.

Conflict of Interest-Business Practices

  • Vendor
  • Conflict of Commitment
  • Outside Educational Activity
  • Endorsements
  • Personal use of University Assets
  • Participation in Employment-Related decisions related to family/spouse/domestic partner
Research Compliance & Quality Reassurance (RCQA) 
University Compliance Services 
Business Conduct & Ethical Standards
305-243-1790  
305-284-6151 
305-283-5723
Identifies conflict scenarios that must be disclosed; Describes disclosure mechanism; Explains how identified conflicts are addressed; Prohibits certain types of conflicts.

Conflicts of Interest in Research-Individual

  • Outside consulting activity related to a research project
  • Ownership interests and management roles in outside entities that might economically benefit from a research project
  • Use of students to perform services for outside entities in which researcher maintains a financial interest
Research Compliance & Quality Reassurance (RCQA) 
University Compliance Services 
Business Conduct & Ethical Standards 
305-243-1790  
305-284-6151 
305-283-5723
Identifies research conflict scenarios related to financial interests held by researchers; Describes disclosure and conflict evaluation process; Explains how identified conflicts are managed.

Contract Signature Authority

Investments & Treasury Business Services
305-284-5550
Review requirements of new agreements; Authorized signers of agreements.

Cost Transfers

  • SPA Journal Voucher process
  • Definitions of allowable Expense Transfers
  • Procedures for processing an Expense Transfer
  • Requirements to process payroll and non-payroll Expense Transfers
  • Guidance on what to do when account/award is set up late and costs on a non-sponsored account have already been incurred

 

Purchasing 
Controller’s Office
305-284-5751 
305-284-4877
 

Courseware Ownership

  • Courseware defined
  • Rights of university and faculty with respect to courseware
  • Income distribution arising out of licensing or sale of courseware

 

U Innovation
305-243-5689
Defines “Courseware”; explains ownership rights of faculty and university regarding courseware; contains rules on competition with the university and conflicts of interest. 

Courseware Preparation and Ordering

  • UM Bookstore
Bookstore 
305-284-4101
 

Credentialing Office

  • Credentials for new hires
  • Health Plan notification

 

Human Resources 
305-248-3798
The Credentialing Office is responsible for the credentialing process for newly hired providers.

Disability Services (Faculty/Staff/Students)

 

  • Human Resources Administration (HRA)
  • Issues related to accommodation for disabled faculty/staff
  • Disability Office – CAPS
  • Basic, short-term, long-term disability plans
  • Disability benefits
  • How to File a Disability Claim
  • Forms
  • Family Leave

 

Disability Services and Programs (DS&P)

  • Assistance in providing readers, scribes, note takers and interpreters
  • Advocacy with faculty
  • Special accommodations for test-taking needs
  • Auxiliary aid and equipment loans
  • Assistance with architectural barriers
  • Assistive technology
  • Support for individual needs
  • Information on various disabilities
Human Resources  
Disability Services  
Office of Disability Services (ODS)
305-284-3798 
305-284-2374 (Voice) 
305-284-3401 (TDD) 
Explains eligibility for medical leaves of absence, including for reasons of disability.  Sets forth university’s policy against discrimination, including against those who have a disability.

Donor Gift Restrictions

  • Naming rights
  • Designation of use of funds
  • Condition of use of funds
  • Condition of use of funds
  • Quid Pro quo (providing of anything in value in return)
  • In-kind contributions
  • Donation of equipment
University of Miami Advancement 
Giving to UM
305-284-9200
 

Drug-Free Workplace

  • University of Miami Drug Free Policy

 

Human Resources
305-284-3798
Drug Free Workplace Policy

Effort Certification and Reporting Technology

  • eCert
  • Appropriate charging of effort on sponsored programs

 

Effort Certification and Reporting Technology
305-284-6565
Provides policy and guidance on rules and procedures regarding effort reporting and use of eCert.

Emergency Preparedness

  • How to prepare before and emergency
  • What to do during and emergency
  • How to recover after an emergency
  • Emergency Notification Network (ENN)
  • UM Bomb Threat Data Form
Emergency Preparedness
Life Threatening Emergency (All Campuses) 
Emergency Information Hotline (All Campuses) 
University Police Department
(Gables Campus)
Department of Security (Medical Campus) 
Campus Safety (RSMASCampus) 
Report Suspicious Activity (State-Wide)
911
1-800-227-0354  
305-284-6666  
305-243-6000  
305-421-4766 or
305-710-7991 
1-855-352-7233
Outlines control protocols to address campus emergencies.  The University of Miami Emergency Notification Network (ENN) is the comprehensive communications solution that allows the University to quickly disseminate an urgent message through multiple communications mediums. Learn more by visiting the ENN webpage

Employee Orientation/Onboarding

  • Career Opportunities
  • Human Resources Systems
  • eAppraisals
  • E-Verify
  • Employee Handbooks & Policies
  • Calendars & Schedules
  • Recruitment Process
  • Human Resources Forms
Human Resources  
305-284-3798  
Employee orientation consists of a Department orientation in which the supervisor has the opportunity to help the employee acclimate to his or her new work environment, and of a mandatory New Employee Orientation (NEO) that involves computer-based learning modules and a live orientation session.

Employee Discrimination/Harassment

  • Complaint filing status
  • Mediation services to resolve disputes
  • Conduct investigations, as appropriate
 Human Resources (WEP)
 305-284-3064
Sets forth university procedures for addressing complaints of discrimination and harassment. Discrimination/Harassment based on race, religion, national origin, gender, age, disability, sexual orientation, Vietnam veteran status

Environmental Services

  • Custodial Services
  • Custodial Schedules
  • Recycling Removal
  • Waste Removal
  • Restrooms
  • Landscaping
  • Pest Control
Environmental Services
305-243-1052
Custodial services provided for offices, clinics, laboratories, restrooms and public areas.

Export Controls

  • Restricted Party Screening
  • Shipping and Transporting
  • Technology Control Plans
  • Travel and Export Compliance
  • Policies and Forms
  • Clinical and Translation Science Institute
  • RSMAS Research
Export Control Compliance
305-284-9558 or
305-284-3871
 

Faculty Workplace Disputes/Grievance

  • Faculty appointments
  • Promotions
  • Tenure
  • Contracts
  • Salaries
Faculty and Staff Assistance Program  
Human Resources (WEP)
305-284-2211   
305-284-3064
 

FERPA/Education Records

  • Access to student education records
FERPA/Education Records
305-284-2211
 

Financial Aid

  • Scholarships
  • Net Price Calculator
  • Student Employment
  • How to apply for Financial Aid
  • FAFSA
  • Gift Aid
  • Non-gift Aid
Costs and Financial Aid 
Admissions 
305-284-6000 
305-284-4323
Financial aid at the University of Miami may include University, government, and private funding in the form of gift aid, education loans, and work-study.

Fire Safety

  • Building sprinkler systems
  • Chemical suppression systems inspections
  • Fire panels and detection devices inspections
  • Fire Hydrants inspections
  • Backflow inspections
Fire Safety 
305-284-2273 (8-CARE) or
305-284-4091 
All fire safety related concerns should be notified immediately.

Government Affairs

  • Reaching out to an elected government official or their support staff for a meeting, support or funding
  • Planning or organizing an event where elected government officials will be invited
  • Contracted by a government official or someone from their office
  • Writing a letter or white paper to be presented to a governmental body or person, on behalf of the University
Government Affairs
305-284-2684
The Office of Government Affairs acts as the liaison between the University of Miami and all federal, state and local government offices; representing the University in all issues, including but not limited to education, medical, research, and foreign affairs. 

Government Audits

Finance and Treasury
305-284-6298
 

Hazardous Waste

  • Hazardous Waste Management and Disposal
  • Chemical Safety
  • Biological safety

 

Environmental Health Safety (EHS)
305-243-3400
Environmental Health and Safety oversees the collection and disposal of hazardous chemical waste on all UM campuses. Waste collected in the laboratories is picked up by EHS personnel and prepared for proper disposal.

Healthcare Professional Relations with Industry

University of Miami Medical Group
305-243-3887
 

HIPAA Privacy and Security

  • Definitions of Protected Health Information (PHI)
  • Appropiate use and disclosure of PHI
  • Patient Access to PHI
  • Protecting the Security of PHI
  • Forms and Resources
  • Business Associate Addendums
HIPAA Privacy and Security
305-243-5000
At the University of Miami, we are committed to preserving the privacy and confidentiality of our patients and other sensitive information. Our goal is to uphold the trust and confidence that our patients place in us to deliver quality health care.

Hospital Billing

  • Billing, Coding, and Documentation guidelines
  • Clinical and Research Billing Audits
  • Billing, Coding, and Documentation Education
Office of Billing Compliance
305-243-5842
 

Human Subjects Protections Program (HSPP)

  • Education and Training for those who conduct human subjects research
Human Subject Research Office
305-243-3195
 

Human Subjects Research/Intuitional Review Boards

  • Initial and continued review of protocols
Human Subject Institutional Review Boards
305-243-3195
 

Immigration/Visa issues (faculty/staff/students)

  • Faculty/staff/student visa services
  • Student exchange visitor program
  • Housing for international students
International Education and Exchange Programs 
Acquiring J Status: Visas, Admission 
Prospective International Scholars (Faculty and Researchers) 
Passports and Visas 
Residential Life-Student Affairs
305-284-3434         
305-284-4505
 

Indirect Costs/Facilities &Administrative

  • Indirect cost rate proposal
  • Fringe Benefit proposal
Finance and Treasury
305-284-5550
 

Information Technology Security

  • Types of university-related information subject to heightened security
  • Guidance on technical security
  • Reporting of information security breaches
Information Technology Security
305-284-6565
Our goal is to equip you with information and tools that promote good computing security on campus and on the Internet.

Information Technology

  • Customer Service and Support
  • Accounts and Security
  • Administrative Applications
  • Email and Collaboration
  • Hardware
  • Hosting
  • Network and Voice
  • Software
  • Web
  • Products
  • Training
Information Technology 
305-284-6565 (Gables)
305-243-5999 (Medical)
 

Insurance at UM

  • Risk control and risk financing
  • Workers’ Compensation
  • Vendor Insurance Requirements
Risk Management
305-284-3163 (Gables) 
305-243-1400 (Medical)
 

Intellectual Property Strategy and Licensing

  • Invention Disclosure (Patent)
  • Invention Disclosure (Trademark and Copyright)
  • MTA Questionnaire
U Innovation
305-243-5689
 

Laser Safety

  • Biological Safety
Laser Safety
305-243-3269
 

Marketing

  • Publications
  • Graphic and Editorial Style Guide
  • Flyer Templates
  • PowerPoint Templates
  • Logos
  • Communications
Office of Communications and Marketing
 305-284-5500 (Gables) 
305-243-3249 (Medical)
For resources to develop print publications; editorial, design, and project management services; or creating or updating Web content

NCAA Compliance

  • Educate coaches, student-athletes, staff and supports regarding NCAA and ACC rules and compliance expectations
  • Monitor all aspects of the University’s athletics programs

 

University of Miami Athletics Compliance Office
305-284-2692
Compliance with NCAA and ACC rules is of utmost importance to the University of Miami and its Department of Intercollegiate Athletics. Athletics compliance is the responsibility of everyone associated with the University of Miami’s athletics program.

Nursing Mothers Program

  • Nursing Mothers Accommodation Request Form
  • Nursing Mothers Rooms
  • Location Rooms Map
Nursing Mothers Program 
Human Resources (WEP)
  305-284-3064
The University of Miami has adopted a policy for nursing mothers. It is vital to provide new mothers with private, safe, and accessible locations where they are able to express milk for nursing infants.

Occupational Safety & Health Administration (OSHA) Worker Safety

Environmental Health and Safety
305-243-3400
 

Parking and Transportation

  • Hurry ‘Cane Shuttle
  • UBIKE Coral Gables Campus
  • ZIPCAR
Parking and Transportation
305-284-3096
Safe and reliable parking and transportation options that provide mobility, accessibility and enhance sustainability for the University community.

Payroll

  • Pay Schedules
  • Forms
  • Electronic Timekeeping
  • Paystub/W4 Information
  • Tax information
Payroll Office
305-284-6565
The basic function of the payroll office is to provide and promote payroll services which meet the needs of faculty, staff, students and administrators.

Peer-to-Peer File Sharing

Information Technology
305-284-6565 (Gables) 305-243-5999 (Medical)
 

Personnel Records

Human Resources
305-284-3798 (Gables) 305-243-6482(Medical)
 

Political Activity/Lobbying

  • Reaching out to an elected government official or their support staff for a meeting, support or funding
  • Planning or organizing an event where elected government officials will be invited
  • Contracted by a government official or someone from their office
  • Writing a letter or white paper to be presented to a governmental body or person, on behalf of the University
Government Affairs
305-284-2684
The Office of Government Affairs acts as the liaison between the University of Miami and all federal, state and local government offices; representing the University in all issues, including but not limited to education, medical, research, and foreign affairs. 

Professional Clinical Billing

  • Billing, Coding, and Documentation guidelines
  • Clinical and Research Billing Audits
  • Billing, Coding, and Documentation Education
Office of Billing Compliance
305-243-5842
 

Provider Enrollment

  • Medicare Enrollment
  • Medicaid Enrollment
Human Resources
305-248-3798
The Provider Enrollment Office is responsible for enrollment process for Medicare and Medicaid.

Purchasing

  • Purchasing, PCard, and Accounts Payable Training
  • Employee Discount Program
  • Department Contracts
  • UMeNet
  • Vendor’s Corner
Supply Chain Services
305-284-5751
Purchasing, part of Finance and Treasury (Investments) is a strategic and proactive provider of superior, state of the art services and information to all our constituents.

Radiation Materials and Safety

Radiation Control
305-243-6369
The Division of Radiation Control ensures that the University of Miami and the Public Health Trust are in compliance with all regulations regarding the use of radioactive materials and radiation producing devices.

Real Estate and Facilities Division

  • Real Estate
  • Campus Planning and Development
  • Facilities Design and Construction
  • Facilities Management
  • Office Emergency Management
Real Estate and Facilities Division
305-284-3051
 

Record Management

  • Records Management Best Practices
  • UM Record Retention Policy
  • Inventory Destruction Form
  • Legal Actions and Document Retention
Records Management and Retention 
Health Information Management Services (IT-Med)
305-284-6585  
305-243-5999
 

Risk Management

Risk Management
305-284-3163(Gables) 
305-243-1400305-243-3163(Medical)
The Department of Risk Management is responsible for the preservation University assets both human and physical.  This is accomplished by identifying, defending, assessing, preventing, and reducing risks facing the University of Miami.

Scientific Misconduct

Office of Research Compliance
305-243-1790
 

Select Agents

Institutional Biosafety Committee (IBC)
305-243-2311
 

Share Point/My Site

Information Technology Share Point
305-284-6565
 

Signage

  • Posting signs/banners
  • Content of signs/banners
  • Posting Locations
Real Estate and Facilities Division
305-284-3051
 

Small/Female/Minority-Owned Business

 

Minority Owned Business 
Real Estate and Facilities Division
  305-284-3051
 

Smoke-Free Workplace

  • Protocol Letter
  • Effects of secondhand Smoke
  • Thirdhand Smoke
  • Effects of Tobacco on Health
  • Facts and Statistics
  • Nicotine Anonymous
  • Become a Smoke-Free Ambassador
Be Smoke Free-Medical Campus
305-243-7606
 

Staff Wage and Hours

Human Resources
305-284-3798 (Gables) 
305-243-6482 (Medical)
 

Staff Workplace Employment Disputes (non-discriminatory)

Human Resources
305-284-3798 (Gables) 
305-243-6482 (Medical)
 

Stem Cell Research/Stem Cell Research Oversight

Office of Research Compliance & Quality Assurance (RCQA)
305-243-1790
 

Student Conduct

 
 
 

Subpoenas

Office of the General Counsel
305-243-2700
 

Sustainability

  • Recycling
  • Energy
  • Water
  • Green Building
  • Transportation
Urban and Environmental Sustainability 
Green U 
305-284-6636  
305-284-8520
 

Tax issues/IRS

Controller
305-284-4877
 

Telecommunications

  • Wireless Information
  • Dial Plan
  • Network Links
  • Support Information
Telecommunications
305-284-6565 (option 3)
 

Worker’s Compensation

  • Incident/Accident Form
  • Approved Medical Providers
  • Return to Work Guidelines
Risk Management
Worker’s Compensation
305-284-3163  
 

Workplace Wellness

Workplace Wellness Initiatives
Patti and Allan Herbert Wellness Center (Gables)
 Medical Wellness Center
 305-284-8500  
305-243-7600